Who we are

Our vision

Our philosophy is to provide care, delivered through a range of specialist services, to meet the needs of the individual.

At St Mary's we:

• Provide holistic, person-centred palliative care for adults who have an advanced life limiting illness.
• Enhance quality of life by addressing the needs of those living with illness.
• Provide an environment where family and carers are supported during and after their loved ones illness.
• Promote continuing education for our staff and others involved in end of life care.
• Provide a happy, supportive and empowering work environment for all staff and volunteers.

Briefly, St Mary's services can be summarised:

• A fully staffed in-patient unit of 9 beds at the attractively sited hospice in Ulverston.
• Hospice@Home ('H@H'), providing medical consultation, nursing assistance or therapy to those remaining in their own homes.
• 'HospiceLine' 24 hour telephone advisory service, available to clinicians seeking specialised advice.
• A full range of Complementary and Creative therapies.
• Undergraduate and Postgraduate education in palliative medicine and palliative care to medical and nursing students.
• Bereavement support, including specialist children's services as part of comprehensive family support activities and supportive services for carers.
• 'Drop-in' centres in Barrow, Ulverston, Grange over Sands, providing support to people with advanced illness, to carers and the bereaved.

Quality of Care

At St Mary's we aim to provide the best possible care for our patients and their families and carers. To do this we are constantly monitoring and reviewing our practices. An important part of this review is asking patients and their families/carers whether there is anything they think we could do better.

If you have had experience of the care provided at St Mary's, and would like to make a comment, good or bad, or make suggestions for improvement, please contact our Quality Manager, Kathy Graves, who will be pleased to hear from you. You can contact Kathy on 01229 580305. Alternatively you can use our contact form <link to contact form>