Online Trading

What will I be doing?

General duties:

  • Supporting the Ecommerce supervisor in her role
  • Package items sold through E bay ready to send to customers
  • Identify and research items e.g. collectibles, antiques, with potential to sell online.
  • Sort and clean stock ready for listing
  • Keep the stockroom clean and tidy
  • Ensure the health and safety of others by following procedures and identifying hazards.
  • Participate in security checks, including the bag checking programme, and fully adhere to all aspects of loss and prevention policies and guidelines.
  • Undertake and complete all training required for the role
  • Participate in 1:1’s with your manager
  • Handle customer details in line with data protection guidelines
  • Attend and share your thoughts and ideas at volunteer meetings
  • Represent and be an ambassador for the Hospice

Additional duties (dependent on level of IT skills)

  • Photographing items
  • Listing items for sale
  • Answering customer queries online or via the telephone

(These additional duties may be added following consultation between the ecommerce coordinator, volunteer and the Retail Manager)

What skills & Qualities will I need?

  • Enthusiastic and cheerful with a positive attitude
  • Trustworthy and honest
  • Good basic numeracy and literacy
  • Reliable, flexible and dependable
  • A good communicator

  • Time: Flexible to fit in with shop hours
  • Location: Barrow Shop
  • Frequency: weekly