In Patient Unit

Our In-Patient Unit

IPU Update: we are delighted to share that we have 6 IPU beds now open and that we are also supporting the community with an additional hospice at home team. For more information on how we are responding to the Covid-19 situation please visit our latest news.

Our 8-bedded In-Patient Unit is situated at the hospice site in Ulverston. It has a calm and homely environment, surrounded by beautiful gardens and open countryside.

Our unit has a team of nurses, doctors and other health & social care professionals who specialise in helping people with difficult symptoms, physical pain and emotional distress. The team provides round-the-clock care, 365 days of the year.

“All our In-Patient Unit services are provided free of charge”

Who is this service for?

Patient’s come into the In Patient Unit for a variety of reasons. You may need help to control symptoms such as  pain or breathlessness, emotional and family support or end of life care.

What Facilities are there?

Each of the 8 single rooms in our In-Patient Unit has a wash hand basin and 4 have en-suite facilities. Rooms have access to outside space and there is an attractive garden central courtyard. Our unit has a relaxed atmosphere with open visiting times.

You are very welcome to make your room feel as homely as possible – with pictures and photographs etc. You can have fresh flowers and plants in your room. We have televisions in every room.

Our chefs visit each patient daily to ensure meals are suited to your need, including any special dietary requirements. In-between meal times, staff will be very happy to get you a snack if you feel peckish.

Can I Bring in a Pet to Visit?

Pets are very welcome to visit the In-Patient Unit – we have many four legged and feathered friends come to visit their loved ones! If you are not sure about a particular pet, ask a member of staff.

Can I leave the In-Patient Unit?

Patients often go out of the Hospice with  those important to them. They can also visit the Orangery Café or stroll around our grounds.

Am I allowed to Smoke?

There is a designated smoking area which is for the use of patients only. You will be supported to access this area if required. We are committed to providing a healthy environment for patients, visitors, volunteers and staff.

Can I access Wi-Fi?

Free wi-fi access is available throughout the Hospice. Please ask a member of staff for log-in details. There are a number of iPads available for patient use during your stay – please ask a member of staff.

What information will the In-Patient Unit capture and how will it be used?

We shall ask you for information about yourself to help us to best plan your care, treatment and support. Everyone working for us (staff and volunteers) has a responsibility to keep information confidential. All information is treated in the strictest confidence, on a need to know basis only, and the greatest care is taken to protect your personal details. We will ask your permission to access your records and to share information with appropriate other health professionals.

Information for Visitors:

When Can I Visit?

The In-Patient Unit has an open visiting policy. However, at this time we request a minimum of 2 key visitors chosen by the patient. This is on an individual basis and assessed daily. If you are unsure, please ask a member of staff.

We can accommodate visitors if they wish to stay overnight, either in the dedicated family room or in the room with their loved one.

Children are welcome to visit. We have a range of toys and DVDs for children to use whilst visiting. There are also baby changing facilities in the toilet by the Orangery Café.

Parking is available at the hospice and is free.

Can I Buy Meals when Visiting at the Hospice?

There are facilities available for families to make themselves hot and cold drinks in the family kitchen on the In-Patient Unit. Meals can be purchased from our Orangery cafe.